Gaming is for entertainment — not a solution to life's problems. 39ko believes every player has the right to a safe and healthy gaming experience. That's why we provide all the tools and support needed for responsible play.
Responsible gaming at 39ko is more than a policy — it's our everyday commitment. Every feature is built with you in mind.
You decide how much you play and how much you spend. Deposit limits, loss limits, and session timers are all in your hands.
You can take a temporary or permanent break from the platform at any time. No questions asked.
View a full breakdown of your gaming spending at any time. Transparency is at the core of what we do.
You'll receive automatic reminders after a set time. This tool helps you avoid lengthy gaming sessions.
Access for anyone under 18 is strictly prohibited. Age verification and parental controls are in place.
If signs of addiction appear, you will be directed to specialist support. Your well-being is our highest priority.
Responsible gaming at 39ko means enjoying gaming as entertainment — not as a source of financial or mental harm. Please read each section below carefully.
Responsible gaming refers to a mindset and set of habits where a player consciously enjoys gaming while maintaining full control over their time, money, and mental health. At 39ko, responsible gaming means gaming is a small part of life — not life itself.
Many people use gaming for entertainment, relaxation, and social connection — and that's perfectly normal. But when gaming starts to affect daily responsibilities, family life, or mental health, it's time to pay attention.
Gaming is meant for entertainment. It should not be used to recover losses or cope with stress.
39ko encourages every user to play responsibly and is committed to providing all the tools and support needed. We want every player on our platform to stay safe, happy, and healthy.
Gaming addiction or problematic gaming rarely appears overnight — it builds up gradually. Check the signs below. If you or someone you know shows one or more of them, it's important to act quickly.
| Signs | Description | Level |
|---|---|---|
| Spending Beyond Budget | Spending Beyond Your Means | Caution |
| Chasing losses | Chasing losses with bigger bets | High Risk |
| Hiding from Family | Hiding your gaming habits from family or friends | High Risk |
| Gambling with borrowed money | Borrowing money to gamble | High Risk |
| Feeling restless or unsettled | Anxiety or irritability when not playing | Caution |
| Unable to Take Regular Breaks | Repeatedly trying to stop but failing | High Risk |
| Finishing the Game on Time | Stopping Play on Time | Healthy |
If you notice three or more of the warning signs above, please reach out to our support team.
Ask yourself the questions below. Answer honestly — you don't have to show this to anyone.
Have you spent more than you could afford on gaming, even when money was tight?
Have you tried to chase your losses by placing bigger bets after losing?
Have you hidden your gaming habits from family or people close to you?
Do you feel irritable or restless when you can't play?
Have you borrowed money or used your family's emergency funds for gaming?
Has gaming affected your work, studies, or family responsibilities?
Have you repeatedly tried to cut back or stop gaming but couldn't?
3 or more "Yes" answers? Talk to our support team. Asking for help is a sign of strength, not weakness.
39ko gives every user full control over their own gaming. You'll find the tools below in your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Set a maximum duration for each gaming session. You'll receive an automatic notification when time is up.
Your regular break summary shows how long you've played and how much you've spent.
You can take a break from the platform for anywhere from 1 week to permanently.
For a temporary break, your account can be suspended for anywhere from 24 hours to 30 days.
Once you reach a set loss amount, gaming will automatically stop and you will be notified.
All tools are free and take effect immediately. Contact our support team to change any settings.
If you feel you need a break from gaming, follow the steps below.
No promotional messages or offers will be sent during a self-exclusion period.
39ko strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and accounts are suspended immediately if underage use is suspected.
Gaming is strictly prohibited for anyone under 18. Violations of this rule will result in permanent account closure.
Follow a few simple habits to play responsibly at 39ko. They'll keep your gaming experience enjoyable and safe.
Responsible players enjoy gaming more because they stay aware and in control.
39ko is for users aged 18 and above only. Age verification is mandatory at registration.
We are available 24/7 for any responsible gaming support you need.